Knowledgebase

These settings are what you need to use in order to configure your email client to connect to our SMARTERMAIL server hosted with TrevNet Media. These settings are not in any specific order and the email client may be configured as needed. These settings w...
These settings are what you need to use in order to configure your email client to connect to your mail server hosted with TrevNet Media. These settings are not in any specific order and the email client may be configured as needed. These settings will wo...
There are many ways that you can transfer files and folder to and from your hosting account. We highly recommend USING AN FTP (FILE TRANSFER PROTOCOL) PROGRAM to quickly upload and download files. The best way to upload your web site is via FTP. This can ...
NOTES: * If you don't see instructions below for your specific version or browser, search your browser's Help menu for "clear cache". If you're unsure what browser version you're using, from the Help menu, select About [browser name]. In Internet Expl...
Webmail is great for accessing your email securily from any machine you're using that may not have an email client setup. You may also choose to solely use Webmail and not setup an email client. You can login to The TrevNet SmarterMail Webmail interface...
TrevNet Media will make regular backups of your website as a free value added service. You can request a backup by opening a ticket [1]. We encourage you also generate your own backups as well if you feel you may need to restore to a specifc time. Our ...
If you're getting this error then it is related to not having a file chmod'ed to 0755. Simply change the permissions on the file to 755. You do not need the file or folder permissions to be 777 on our servers.
SYNC TO ANY DEVICE YOU USE With SmarterMail hosted at TrevNet, you can enjoy full collaboration features and synchronize your email, contacts, calendars, tasks and notes to the latest Android, iOS, Windows and Blackberry phones and tablets as well as des...
The following DNS records must be setup before you can fully utuilize our SmarterMail service. _You will need to replace trevnetmedia.com with your own domain name in this example._ _MX RECORDS_ DOMAIN | PRIORITY | HOSTNAME trevnetmedia.com. | 0 | ma...
Any time that DNS changes are made (on any level), you need to wait for propagation to complete. Propagation usually takes from several hours to 5 days, but can take as long as 7 to 10 days. During propagation, traffic may come to either location. One per...
Most popular articles