Help! Facebook Spam Messages

Wow, that many people have viewed my profile on Google? Or wait…is it YouTube?

If you have received a private message on Facebook from a friend (and it could be a friend you trust!) with a video that says you’ve received an outrageous amount of views on Google or YouTube (or any other site) with your name on it, they all have one thing in common:

These messages are bogus

I have received several of these in the last few months, here is what they look like:

Look, ma, I’m famous! 595,902 views!! Or…not. This is just a clever phishing scam to get you to click on the link. It’s pretty enticing, right? DON’T DO IT!

What Happens When You Click On The Link:

The message is a scam. There is no video. If you click the link, you will be taken to a fake website designed to look like a Facebook login page.

“What is the harm in that”, you ask? This fake page, asks you to log into Facebook again. It looks identical to Facebook, but it isn’t Facebook. If you login through this page, the scammers steal your information and hijack your Facebook page. After they do this, they start sending private messages to your entire friend list like the one I’ve shown you in the picture above, with the same link you received. Once they have access to your Facebook page, they can post, send and link apps on your behalf.

Criminals can also use this or similar schemes to trick people into downloading malware or installing other apps and malicious browser plugins.

What Do I Do If My Account Has Been Compromised?

Try to secure your account as quickly as possible. The first step is to change your password. Go through all your security settings. It is quick and easy.

Secondary to that, go through your messages and let your friends know (those who were messaged) not to click on the link).

Facebook has some great help links, it is a good idea to see if anything else has been compromised. Most likely an app has been authorized and needs to be removed from your account. I

If you think yours or your friend’s account has been hacked, you can read more about that on Facebook’s help center here.

Are you sick of spam? We’re reducing email spam now!

Trademark300dpiThis week we are rolling out some new updates to our mail server which will help reduce the amount of spam being received by our customers. We’ve recently noticed an increase in spam over the last few months and decided to take action. This update will include a new settings panel in cPanel called “MailScanner Configuration”; here you can fine-tune how you want to handle a message when it is detected as possible spam. We went ahead and configured this for you and you should already be seeing a reduction in the amount of spam received.

You may start to see some emails come in that start with {spam?} or {Disarmed} but this is just the new spam blocking system working. You can delete these emails if they are spam or treat them as you would a normal message. If you have any specific questions or would like us to make some changes to your account, please contact us or open a support ticket.

We are always striving to improve the quality of service at TrevNet Media – and no one hates spam email as much as we do!